Your Reliable Insurance Agency in Texas


Established in 1992 by Charlotte and Mike Miles, The Sam Houston Insurance Agency has solidified its position as a leading and reliable insurance agency in Texas. In 2008, Kenneth and Kristy Starr took ownership of the agency, relocating it from Conroe to Madisonville.

Ken, a licensed adjuster and property and casualty insurance agent, boasts extensive experience in the construction field, while Kristy's upbringing in a family-owned construction business has equipped her with invaluable insights.

Motivated by their collective background in business ownership, construction, and insurance claims, Ken and Kristy are dedicated to elevating the level of service and maintaining unwavering integrity in the commercial insurance industry. Learn all about the people behind our reliable insurance agency.

Sarah Garrett

Sarah Garrett is a licensed property and casualty insurance agent who brought her self-employment experience to our commercial insurance agency in October 2008. While she started as an agent, her exceptional skills and dedication led her to assume the role of general manager, overseeing agency operations and accounting.

Sarah's extensive knowledge in the trucking industry, paired with her commitment to compliance, has earned her the designation of a trucking specialist.

Moshekia Sanches

Moshekia Sanches, a licensed property and casualty insurance agent, became a valuable addition to our team in November 2021, bringing her exceptional customer care and communication skills from the healthcare field. With a focus on building strong relationships, Moshekia is dedicated to serving both new and existing clients.

As a Junior Agent II, she is adept at quoting all lines of commercial insurance, further solidifying our reputation as a reliable insurance agency.

Crystal Vasquez

Crystal Vasquez is a valued member of our team, having joined in June 2024 as a licensed Property & Casualty insurance agent. Before coming to our agency, Crystal honed her skills at another agency, where she provided exceptional support to her clients in both personal and commercial insurance.

With a strong commitment to helping clients navigate their insurance needs, Crystal brings a wealth of knowledge and experience to our agency. She is dedicated to fostering long-term relationships and ensuring that each client receives the tailored support they deserve as they protect their assets and businesses.

Candice Hagan

Candice Hagan joined our team in March of 2021. With 20 years of customer service experience, she has dedicated herself to providing top-tier customer service and in-depth compliance knowledge. Candice obtained her property & casualty insurance license in 2022.

Candice is currently transitioning into quoting policy renewals for our clients. Whether you are a small enterprise or a large corporation, rest assured that she is committed to providing you with complete peace of mind. Candice prides herself in being readily available to address your concerns, answer any questions, and provide personalized solutions tailored to your needs.

Delayne Abbott

Delayne Abbott joined our team in March 2024 as a dedicated Client Service Representative. With a robust background in financial advisement, she plays a crucial role in ensuring that our clients have everything they need to thrive. Her expertise in financial matters enables her to provide tailored support and guidance, helping clients navigate their financial journeys with confidence. Delayne is passionate about fostering strong relationships and is committed to delivering exceptional service to every client. She believes that understanding each client's unique needs is key to helping them achieve their goals.

In her role, Delayne not only addresses client inquiries but also proactively identifies opportunities to enhance their experience. Her dedication to client satisfaction and her meticulous attention to detail make her a valued asset to our team.

Teresa Currie

Teresa Currie joined our team in June 2024, bringing her expertise in agency accounting to support our operations. With a keen eye for detail and a passion for numbers, Teresa focuses on ensuring our financial processes run smoothly.

Before joining us, Teresa honed her skills in various accounting roles, where she developed a strong understanding of the unique financial needs of agencies. Her commitment to excellence helps our team maintain transparency and efficiency in all financial matters, ensuring our clients receive the best possible service.